Privacy Policy

At Solar Sathi (https://solarsathi.pk) we are committed to protecting the privacy and security of our visitors and customers. This Privacy Policy explains how we collect, use, and protect personal information obtained through our website.

Effective Date: [Current Date]

1. Introduction

Solar Sathi is committed to safeguarding your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information through our website.

2. Types of Information Collected

We collect two types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Address (for delivery or installation purposes)
  • Other information you provide to us through contact forms, email, or phone.

b. Non-Personal Information

  • IP address
  • Browser type
  • Operating system
  • Pages visited on our website
  • Referring website (if applicable)

3. How We Collect Information

We collect information:

  • Through contact forms on our website
  • When you place an order or request a service
  • Through email or phone correspondence
  • Through website analytics tools (e.g., Google Analytics)

4. Use of Information

We use collected information:

  • To respond to your inquiries and provide customer support
  • To process and fulfill orders or service requests
  • To improve our website and services
  • To send newsletters, promotional emails, or special offers (if you opt-in)
  • To comply with legal requirements

5. Disclosure of Information

We may disclose personal information:

  • To our employees, contractors, or partners for operational purposes
  • To third-party service providers (e.g., payment gateways, shipping companies)
  • To comply with legal requirements or court orders
  • In case of a merger, acquisition, or sale of our assets

6. Security Measures

We implement reasonable security measures to protect your information:

  • Secure Sockets Layer (SSL) encryption
  • Password protection
  • Regular software updates
  • Access controls

7. Cookies and Tracking

Our website uses cookies to:

  • Enhance user experience
  • Track website usage (through Google Analytics)
  • You can disable cookies through your browser settings.

8. Your Rights

You have the right to:

  • Request access to your personal information
  • Correct or update your information
  • Opt-out of promotional emails
  • Request deletion of your information (subject to applicable laws)

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.

10. Contact Us

If you have questions or concerns about our Privacy Policy, please contact us:

Email: [email protected]
Phone: +923002021674
Address: Hall Road, Lahore

Acceptance

By using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.